Dispute centre
A visible process for contested reviews.
The goal is not to erase negative feedback. It is to give both parties a structured way to provide context and evidence before a disputed review is treated as settled.
Dispute progress
✓
1. Dispute lodged
The member identifies the review and explains what they believe is inaccurate or unfair.
2
Evidence requested
Both sides can provide project details, messages, invoices, photos or other relevant evidence.
3
Third-party assessment
An impartial reviewer assesses whether the review follows HHN's review rules and whether statements are supported.
4
Outcome recorded
The review may remain, be amended, have context attached, or be removed if it breaches platform rules.