Reviews & reputation
A review system built for working relationships.
The aim is to make feedback more useful than a single star rating while giving both sides a fair process if something is disputed.
Example score structure
—/100
Reliability30 pts
Quality of work25 pts
Communication15 pts
Safety & professionalism15 pts
Timeliness / payment behaviour*15 pts
*Final category rules can differ by member type.
Before a review counts
- The reviewer identifies the job or working relationship.
- HHN can request supporting evidence when verification is unclear.
- Both sides answer category questions and whether they would work together again.
- Suspicious patterns can be flagged for review.
- Contested reviews can enter the dispute process.